Awesome, productive and informative training with real life examples of what to do and what not to do. Explanations were great and thorough, and often used comparisons which made the explanations more clear to understand. There was a lot of room for discussions and Q&A, and Chris made sure everybody understood a subject before moving on to the next… Overall a great way to present a product were the participants are the ones who do everything (set-up, install, configuration etc..) instead of just watching the trainer do it. This way obviously is better learning-wise.